Dear Joe Just a short note to express our very sincere thanks for the service you gave to Mum and I over the last few weeks. Mum finds her bed wonderful in every way. She is warm and comfortable and sleeping more soundly than she has in years. Mum “sings your praises” – not only because you sell such comfortable beds but because you treated her so nicely, patiently and respectfully. You are a true gentleman and we can’t thank you enough for looking after us so well. Many, many thanks